Owners’ Club

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Request to amend my current booking, due to travel restrictions…

Use this form to request an option to amend your current booking, due to COVID-19 and travel restrictions, which have been enforced.  

Please ensure you fill in all the required details on the form below, all fields marked with a * are mandatory so must be filled in. This will allow us to process your request correctly and as quickly as possible. We would kindly ask for you to respond within 48hrs of receiving this email so we can action your request.    

 

We are able to offer you the following, options for your booking (please include your selection below):

A)     Move my booking to alternative dates

  •  Please provide your alternative dates in the notes section below so we can check availability for you.
  •  We can move your booking to the same dates in 2021, for no additional charge. 
  •  Please note depending on dates selected there may be an increase in booking price due to seasonal pricing.

B)     I wish to receive a credit note for my booking

  • Credit notes are valid to the value of your booking.   They must be redeemed by 31st December 2020, but they can be used at any of our six holiday parks for bookings taken in 2020 or 2021. 
  • Your credit note is non-transferable, and will be issued to the name on the current booking.
  • We will send your credit note by email please enter your email in our form – this must match the email we currently hold. 
  • No admin fee will be applied for amending your booking.
  •  Please allow up to 14 days for us to send this to you.

*Please note depending on dates selected there may be an increase in price due to seasonal pricing. 


 

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